Refund policy

Our products are custom-made upon ordering. We do not accept returns or exchanges unless a mistake on our part has been made. Please double-check your order instructions with regard to size and monogramming info prior to placing your order. If you have any questions please do not hesitate to ask. If there is a problem with your order we will work hard to make it right! Your satisfaction is important to us and it is our goal to exceed your expectations.